Terms & Conditions

1. Acceptance of Terms

By accessing our website or booking services with Merriweather Cleaning, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.

These terms apply to all customers, visitors, and users of our services. Merriweather Cleaning reserves the right to update these terms at any time. Continued use of our services after any changes constitutes acceptance of the revised terms.

2. Services

Merriweather Cleaning provides the services described on this website. A current list of what we offer, and what each one includes, is on our services pages.

3. Quotes and Pricing

A quote given without an in-person walkthrough may change once we see the space. Walkthroughs are encouraged, and they are free on every job.

If you would rather have a deep clean than the basic clean you booked, tell your tech 72 hours ahead. We quote it, and both of us have to agree that quote before the work starts.

4. Scheduling and Appointments

Call or text either number, or send the quote form, and we confirm a time with you directly.

When you book with Merriweather Cleaning, you agree to:

• Provide accurate contact and booking information
• Be reachable at the agreed time, and provide any access or arrangements agreed when booking
• Give us 48 hours notice if an appointment needs to be rescheduled or cancelled

A first-time booking takes a $25 deposit to secure it. Cancel more than 48 hours before the cleaning and the deposit is refunded. Cancel less than 24 hours before and it is non-refundable.

If you are on a weekly or biweekly agreement and skip more than a month, restarting that agreement takes a deep clean of the home first, unless we have agreed something else with you beforehand.

5. Customer Responsibilities

You are responsible for the accuracy of the information you give us and for anything agreed as your part of the work. Depending on the service this may include:

• Providing accurate information about what the service involves
• Supplying anything you agreed to provide when booking
• Telling us about anything that could affect the service being carried out safely

6. Payment Terms

Payment is due the day of the cleaning, and within 24 hours at the latest.

7. Communications

By giving Merriweather Cleaning your contact details, you agree that we may use them to get in touch with you about your enquiry or booking. You can withdraw that agreement at any time by contacting us using the details at the end of this page.

8. Website Use

The content on this website is provided for informational purposes only. You agree not to:

• Use the website for unlawful or unauthorized purposes
• Attempt to disrupt or damage website functionality
• Copy or distribute website content without written permission
• Submit false or misleading information through any website form

9. Limitation of Liability

Nothing in these terms limits any liability that cannot be limited under the law that applies to you. To the extent that law permits, Merriweather Cleaning is not responsible for delays or losses caused by circumstances outside its reasonable control.

Please put away and lock up anything personal or valuable before we arrive.

10. Third-Party Services

Our website may link to or work with third-party platforms. We are not responsible for the privacy practices or content of those third-party services. Use of any third-party platform is governed by its own terms and privacy policy.

11. Changes to Terms

We may update these Terms and Conditions from time to time. The current version is always the one published on this page. Continued use of our services after a change has been published indicates your acceptance of the revised terms.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us: